Privacy Policy

Introduction

At Urdupro.info, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our English-Urdu language learning tools.

Important: We do not require user registration and collect minimal personal information to provide our services.

Information We Collect

Information You Provide Voluntarily

Contact Information: When you contact us through our contact form, we collect your name, email address, and message content.
Search Queries: We may temporarily store your dictionary searches and tool usage to improve our services.
Feedback: Any feedback, suggestions, or comments you provide through our website.

Information Collected Automatically

Usage Data: We collect information about how you use our website, including pages visited, time spent, and tools used.
Device Information: We may collect information about your device, browser type, operating system, and IP address.
Cookies: We use cookies to enhance your browsing experience and remember your preferences.

How We Use Your Information

Service Provision

Provide and maintain our language tools
Process your dictionary searches
Respond to your inquiries and support requests
Improve website functionality and user experience

Communication & Improvement

Send responses to your contact form submissions
Analyze website usage patterns
Improve our dictionary and language tools
Ensure website security and prevent abuse

How We Protect Your Information

Technical Safeguards

Secure server infrastructure
Data encryption in transit
Regular security updates
Access controls and monitoring

Privacy Practices

Minimal data collection
No selling of personal data
Limited data retention periods
Staff training on data protection

Information Sharing and Disclosure

Our Commitment

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:

Legal Requirements: When required by law, court order, or government request
Service Providers: To trusted third-party service providers who assist us in operating our website (with strict confidentiality agreements)
Safety and Security: To protect our rights, property, or safety, or that of our users or others
Business Transfers: In case of merger, acquisition, or sale of assets (users will be notified)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website:

Cookie Type	Purpose	Duration
Essential	Required for basic website functionality	Session
Preferences	Remember your language and display preferences	30 days
Analytics	Help us understand how visitors use our site	2 years

You can control cookies through your browser settings, but disabling them may affect website functionality.

Your Rights and Choices

Access & Portability

Request information about what personal data we have about you and receive a copy in a portable format.

Correction & Update

Request correction of inaccurate personal data or update your information.

Deletion

Request deletion of your personal data, subject to legal and legitimate business requirements.

Objection

Object to processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites and services:

External Links: Links to other websites are provided for convenience; we are not responsible for their privacy practices
Content Delivery Networks (CDNs): We use CDNs to deliver CSS, JavaScript, and font files for better performance
Analytics: We may use Google Analytics or similar services to understand website usage (with IP anonymization)

Please review the privacy policies of any third-party services you choose to use.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations:

Contact Form Data: Retained for up to 2 years or until resolved
Usage Logs: Automatically deleted after 30 days
Cookies: Expired according to their individual settings

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will update the "Last updated" date at the top of this page
For significant changes, we will provide notice on our website
Your continued use of the website after changes constitute acceptance